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FAQ
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How does Aeye4 integrate with my department’s current systemsAeye4 is designed with seamless integration in mind. It easily connects to existing Mobile Data Terminals (MDTs) and in-car laptops. The system supports various law enforcement databases, hotlists, and third-party software solutions, ensuring that Aeye4 works smoothly within your department’s existing infrastructure. Additionally, over-the-air updates ensure that your system remains up to date without any manual intervention.
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How does the Aeye4 system workThe Aeye4 system uses high-definition cameras and cutting-edge ALPR software to continuously scan and recognize license plates in real-time. It instantly checks the plates against local, state, and federal databases to provide officers with immediate alerts on stolen vehicles, warrants, or other infractions.
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What kind of support does Aeye Systems offerWe offer full support throughout the lifecycle of our products, including installation, training, and ongoing technical assistance. Our dedicated support team is available to ensure that your Aeye system continues to perform optimally.
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How accurate is the Aeye4 mobile ALPR systemOur system is engineered for high accuracy, even in challenging environments. Aeye4 uses advanced machine learning models and state-of-the-art optics to ensure high recognition rates, even with non-standard plates or poor weather conditions.
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Can Aeye4 be customized for our department’s specific needsAbsolutely. Aeye Systems works closely with each law enforcement agency to customize the system based on specific operational needs. Whether you require unique alert settings, specific database integrations, or custom reporting, we have you covered.
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What kind of vehicles can Aeye4 be installed onAeye4 is designed to be compact and flexible, making it easy to install on a wide variety of fleet vehicles, including patrol cars, SUVs, and motorcycles. Its low power consumption and discreet design ensure that it fits seamlessly into any vehicle configuration without draining the vehicle’s resources.
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How secure is the Aeye Systems platformWe take data security seriously. Aeye Systems uses industry-leading encryption protocols and secure transmission methods to protect all data collected and stored by our systems. We also comply with all local, state, and federal regulations related to data privacy.
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Is the system capable of tracking real-time dataYes, Aeye4 provides real-time data and alerts to officers on the move. Our system continuously updates to provide the most current information available, ensuring that officers receive timely and accurate notifications.
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Is the Aeye4 system compatible with my existing police equipmentYes. Aeye4 is designed for seamless integration with existing in-vehicle systems like Mobile Data Terminals (MDTs) and laptops, as well as your department's back-end infrastructure. We prioritize compatibility to ensure smooth deployment.
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What is the expected lifetime of Aeye4 equipmentAeye4 equipment is designed for a long operational life, typically exceeding five years, under normal usage conditions.
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What is Aeye SystemsAeye Systems is a technology company focused on developing advanced, affordable mobile Automatic License Plate Recognition (ALPR) solutions specifically designed for law enforcement fleets of all sizes. Our products enhance officer safety, efficiency, and enforcement capabilities.
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What makes Aeye Systems different from other ALPR providersAeye Systems stands out by offering affordable, scalable solutions tailored specifically for law enforcement. Our focus on officer safety, ease of use, and advanced technology sets us apart, as does our commitment to continuous innovation. Aeye systems uses the latest technologies.
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How often is Aeye4’s software updatedAeye Systems regularly releases software updates to improve performance, add new features, and ensure compliance with any changes in regulations. These updates can be delivered automatically or manually, depending on your department’s preferences.
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Is Aeye4 effective at nightYes, Aeye4 is equipped with infrared (IR) technology, making it highly effective in low-light and nighttime conditions. This ensures accurate plate detection even in poor lighting environments.
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What types of infractions can Aeye4 detectIn addition to reading standard license plates, Aeye4 can detect and alert officers to expired registrations, stolen vehicles, and wanted individuals. Upcoming versions of our system will also include capabilities for enforcement of traffic violations like speeding and distracted driving.
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What is the cost of the Aeye4 systemAeye Systems offers affordable pricing models that cater to law enforcement fleets of all sizes. Our solutions are competitively priced without sacrificing quality, making cutting-edge ALPR technology accessible to departments with varying budgets. Contact us for an evaluation unit and pricing.
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Can the system operate in poor weather conditionsYes, Aeye4 is designed to perform reliably in a wide range of environmental conditions, including rain, snow, and low-light situations. Its robust hardware and optimized software ensure accurate performance in challenging conditions.
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Can Aeye4 recognize out-of-state or foreign platesYes, Aeye4 is capable of recognizing out-of-state and foreign license plates. The system is configured to scan and alert on all 8,311 distinct U.S. state plates alert and most foreign countries. We continually update the system as new plates are released.
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How are alerts generated by Aeye4When Aeye4 identifies a match, such as a stolen vehicle or a wanted individual, it instantly generates an alert. These alerts can be customized to fit your department’s needs, from sound notifications to visual pop-ups on the in-vehicle screen.
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How quickly can Aeye4 systems be deployed across a fleetDeployment timelines can vary based on fleet size and specific requirements, but typically, Aeye Systems can outfit a small to medium-sized fleet with minimum downtime once all necessary preparations are completed.
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How does Aeye Systems handle privacy concerns related to ALPR technologyAeye Systems prioritizes privacy and compliance with all legal standards. Our systems are designed to focus solely on public data collection and only store necessary information, with clear policies to protect individual privacy rights and comply with jurisdictional regulations.
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Does Aeye4 require a subscriptionAeye Systems hardware is a one time purchase. It is NOT subscription based. We offer a software/app flexible subscription-based model depending on the needs of your department. Subscription plans can include updates, support, and access to cloud services for data storage.
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What type of training and support do you offer post-installationAfter installation, Aeye Systems provides comprehensive training tailored to both technical staff and field officers. Additionally, our customer support team is available around the clock to assist with any operational or technical issues that may arise.
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How easy is it to install Aeye4 on our fleet vehiclesAeye4 is designed for simple installation, with minimal disruption to your vehicle setup. We offer easy-to-follow installation guides. Depending on experience and comfort level, an average vehicle install will take less than 60 minutes. Our patent pending mounting system does NOT require any drilling.
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What happens to the data collected by Aeye4Data collected by Aeye4 is securely stored according to your department’s preferences. You can choose between local storage or cloud-based solutions, both of which ensure that sensitive information is protected by encryption and other security measures.
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Can Aeye4 read plates from multiple lanes of trafficYes, Aeye4 is capable of reading license plates across multiple lanes of traffic simultaneously, whether in a stationary position or while the vehicle is moving. This feature helps officers cover more ground efficiently. Our standard 2 camera system will read 3 lanes of traffic.
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Does Aeye4 support wireless data transferYes, Aeye4 supports wireless data transfer via secure Wi-Fi or cellular connections, allowing data to be sent in real-time to your department’s back-end systems or cloud storage, even while on the move.
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Does Aeye Systems offer a demo or trial periodYes, Aeye Systems offers demo options and trial periods for departments interested in testing our technology before making a commitment. Contact our sales team to arrange a demo and see Aeye4 in action.
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How does Aeye4 help reduce officer distractionAeye4 operates automatically, scanning license plates and issuing alerts without requiring officers to actively monitor the system. This helps reduce distractions, allowing officers to focus on driving and other mission-critical tasks.
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Are updates to the Aeye4 system automatic, or do they require manual interventionClients can choose their preferred update method. Aeye4 systems can be set to update automatically, ensuring you always have the latest features and security patches, or they can be manually updated for agencies preferring more control over the process.
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What is the accuracy rate of Aeye4Aeye4 offers up to 99% accuracy in recognizing license plates across a variety of conditions, including high vehicle speeds, multi-lane traffic, and low-light environments. Our AI-powered system continuously improves its recognition accuracy over time, adapting to new plate designs, angles, and weather conditions.
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Can Aeye4 handle extreme weather conditionsYes, Aeye4 is built for durability and performance in extreme conditions. With its IP67-rated housing, Aeye4 is water and dust resistant, and it can operate in temperatures ranging from -40°C to 60°C (-40°F to 140°F). Its rugged design ensures reliable operation in rain, snow, heat, and even under high vehicle vibration.
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Does Aeye Systems participate in trade shows or law enforcement conferencesYes, Aeye Systems actively participates in various industry trade shows, expos, and law enforcement conferences nationwide. These events are a great opportunity to see Aeye technology in action and discuss specific needs with our experts.
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Can Aeye4 be used for parking enforcementYes, Aeye4 is highly effective for parking enforcement applications. It can detect vehicles in violation of parking rules, such as expired registrations or unauthorized vehicles in restricted areas, automating the enforcement process.
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Can Aeye4 be integrated with our existing records management system (RMS)Yes, Aeye4 can integrate with most major RMS platforms used by law enforcement agencies. This allows data captured by the ALPR system to seamlessly integrate into your department's workflow for case management and reporting.
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